We want to ensure that you are completely satisfied with your purchase and have a positive shopping experience with us. If for any reason you are not, please do not hesitate to contact us. Send us an email at support@dancingzabocasoaps.com. Please review our return policy.

1. Returns: We accept returns within 30 days of purchase. To be eligible for a return, the item must be in its original packaging, unused, and in the same condition that you received it. To initiate a return, customer must submit a Return Request Form.
2. Refunds: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
3. Shipping: Customers are responsible for paying the shipping costs for returned items. Shipping costs are non-refundable. We highly recommend using a tracking number.
4. Exchanges: If you need to exchange an item, please contact us within 30 days of purchase. We will work with you to ensure that you receive the item you need as quickly and efficiently as possible.
5. Damaged Items: If your item arrives damaged, please contact us immediately. We will work with you to replace the item or issue a refund, as appropriate.
6. Final Sale Items: Some items may be marked as final sale and cannot be returned or exchanged. This will be clearly indicated on the product page.
7. Cancellation: If you need to cancel your order, please do so within 24 hours of placing your order. We will do our best to accommodate your request, but we cannot guarantee that we will be able to cancel your order after this time.